Water Heater Repair Durham, NC
Tankless Water Heaters

Perhaps your water heater is leaking or it isn’t supplying enough hot water. In that case, it’s definitely time for a water heater repair. If the water heater isn’t supply enough hot water, or none at all, the trouble spot could be as simple as the ignition or the heating element. A leak from the water heater itself may mean that it’s time for a replacement.
Residents throughout the Wake, Orange, and Durham country areas enjoy all the conveniences of modern living. They may not realize the key role water plays in their lives until something goes wrong with their plumbing. Then, suddenly, water flow and the availability of hot water reveal their true impact on daily life. Benjamin Franklin Plumbing Company of Durham NC provides all the repair and replacement services you need to keep convenience alive and well in your home. That includes keeping your water heater and all plumbing-related mechanisms running smoothly.
If you are considering repairing or replacing your water heater, Benjamin Franklin plumbers do the job right throughout the entire process. First, our trained technicians evaluate your existing plumbing system to find out what types of energy sources are available. Your energy source will affect annual operation costs, as will a water heater’s size and overall energy efficiency. There are many types of hot water heaters to choose from.
Energy Sources
- Electricity
- Natural Gas
- Propane
- Solar
Once you settle on a source, or combination of power sources, our plumbers can help you select from a variety of water heater sizes and styles. At Benjamin Franklin Plumbing, we analyze your water heater service needs and make recommendations based on your individual requirements. If you need service, repair or installation of an entire water heating system from the water source to the heating equipment, we’re prepared to help.
Annual water heating costs will vary by style, type, make and model, but your local Benjamin Franklin plumber will make the selection process fun and informative.
Water Heater Styles
- Conventional Tank
- Tankless
- Solar (With Gas or Electric Backup)
- Hot Water Circulating Pump
“Conventional” water heaters are the tank style water heaters that we are all used to. They are fueled by electricity, natural gas, or propane. Water is kept hot 24/7 to be ready when you need it. There is a limited supply, based on the size of the tank and type of fuel. Conventional electric water heaters take the longest time to heat a tank of water. Gas heaters heat more quickly and cost less to operate.
If you use electricity to heat your water then you may want to investigate Heat Pump water heaters. They are tank style water heaters that use a small heat pump to produce the heat. They take some time to heat the water in the tank but cost much, much less to operate than standard electric units. When your lifestyle is arranged to use hot water morning and night, the heat pump water heater has all day or all night to work, saving as much as 75% of the cost of heating your water.
If you use gas or propane units to heat your water, you know that they warm water up fairly quickly compared to electric models. With gas there are several styles to choose from, based on where the water heater is located. It may be vented out the roof or through the wall of the house. It may heat the air in your home, as well as your water. If you have a desire for a bigger supply of hot water, read on.
Tankless water heaters are among the most efficient water heaters on the market today. They have the added benefit of producing a virtually endless supply of hot water. Whether you have a luxuriously sized bathtub, have a teen in the house, or just enjoy a long hot shower yourself, tankless is the way to go. No need to keep a storage tank of water hot, wasting energy whenever it’s not in use. Tankless heats only the water you need and only when you need it. Benjamin Franklin Plumbing tankless water heaters keep our Durham and surrounding area customers in endless hot water without stressing the budget. Tankless gas water heaters also qualify for utility company rebates and federal tax credits.
Solar water heaters are powered by the sun, usually with a backup power source such as gas or electric available. Solar collectors installed on the roof or somewhere near the building draw heat from the sun all day. A storage tank collects the heated water, ready for any use. On cloudy days or when hot water is needed more rapidly, the backup energy kicks in to heat a tank of water more quickly. Federal Tax Credit of 30% and a limited North Carolina Tax Credit of 35% make solar surprisingly affordable. Payback is approximately 5 years, on average.
Having hot water available almost instantly is a luxury that can be provided by use of a circulating pump. Water is pumped through the piping to the plumbing fixtures when they are not in use, keeping hot water close at hand. While a little efficiency may be lost by circulating the hot water, that is greatly outweighed by the joy of instant gratification and the ability to avoid wastefully pouring water down the drain while waiting for it to get hot.
At Benjamin Franklin Plumbing, Durham, our service vehicles come fully stocked for almost any repair job. You will rarely have to wait for our plumbers to visit a warehouse before they can complete your job. Our service vehicles are the warehouse!
Contact your local Durham plumbers today to evaluate repairs needed on your current water heater or select a new unit for installation. We invite you to call us or schedule an appointment online for your water heater repair or installation. Find out why Benjamin Franklin is praised as “the Punctual Plumber.“


